Refund Policy

NOTE: All returns are refunded via store credit in the form of a So Riche` Boutique E-Gift Card. All items under Final Sale category cannot be returned for store credit.

Returns

Thanks for shopping with So Riche` Boutique. If you are unsatisfied with your purchase we will be happy to offer you a store credit via E-Gift Card.  All items must be returned within 14 days of delivery date. Please be sure to include packing slip with return item(s) to help speed up processing. Returns will be processed within 5 business days after your item(s) have been received.

So Riche` Boutique will be happy to provide customers with return label, a $10 shipping label fee will be deducted from your store credit once merchandise is in our possession. You will need to email us at info@soricheboutique.com to provide you with the return shipping label. Customers also have the option to use their own mailing labels. So Riche` Boutique is not liable for any return packages that may become lost or stolen in-transit. It is recommended that a trackable shipping service be used to return item(s).  Please keep your proof of postage and/or return tracking number when shipping back your returns.

Exchanges

In order to guarantee you receive your item(s) you would like to exchange we recommended that you make a new purchase with correct item(s) and once we receive returned item(s) a store credit will be issued via an E- Gift Card. 

Defective, Incorrect, or Missing Item(s)

Upon receiving your order, please thoroughly check the delivered item(s). Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please submit a request via email within two (2) days of delivery. Include a photo and description of the issue along with a picture of the packing slip that was included inside your package and your Order Number to ensure a speedy resolution.

Unacceptable Returns

If the return items do not comply with the following we will not accept them.

  • Items must be unworn, unwashed, and have original tags attached.
  • Items must be free of stains, makeup, deodorant, or wear.

All Returns/Exchanges should be mailed to:

So Riche` Boutique

PO BOX 1750

Bessemer, AL 35021-1750

 

You can always contact us for any return question at info@soricheboutique.com.